F.A.Q

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Matsercard, Paypal, American express, Apple Pay, Google Pay, JCB and Union Pay.

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.

HOW ABOUT SHIPPING?
 
Your item may take 6 to 12 Days to arrive. Please do not panic if it does not show up immediately, it's on its way :)

We offer Free shipping
WHAT IF I NEED TO RETURN SOMETHING?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
No worries! Contact us right away contact@pramora.com and we'll help guide you through the process to send the item back.